by David Giersdorf | May 2, 2026 | Insights
The Iran-centered conflict may not continue at its current intensity for much longer. That is the good news. The more important question for the cruise industry, however, is this: What happens after the acute phase ends, but the commercial aftershocks continue moving...
by David Giersdorf | May 2, 2026 | Insights
Passengers experience the cruise industry from the top decks. Leaders experience it below the waterline — where safety, systems, and survival live. From the outside, cruising looks like a hospitality business. Beautiful ships. Carefully choreographed experiences....
by David Giersdorf | Jan 26, 2026 | Insights
Most industries talk about disruption. The cruise industry has lived inside it. Few global sectors are as exposed to complexity: massive fixed assets, tight regulation, razor-thin margins for error, intense public scrutiny, and customers whose trust must be earned...
by David Giersdorf | Jan 26, 2026 | Insights
In premium, luxury, river, and expedition cruise marketing, there is no single tactic that reliably solves the growth equation. Fully loaded, new-to-brand Customer Acquisition Costs commonly range from $400 to $1,000+ per new guest, depending on price point,...
by David Giersdorf | Dec 12, 2025 | Insights
Has the travel industry become so dazzled by the digital noise of Millennials and so comfortable with the reliable wealth of Boomers that we have effectively erased the generation currently sitting in the sweet spot of both? In marketing strategy sessions across the...
